3.0
26 Jun 2025
Former employee
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Resilient, kind, incredible clients. It was a life-changing experience to support these wonderful people for 2 years.
Cons
Low pay and impossible workload -- assigned more clients than you can see in a day, then asked to step in to take on work from other understaffed teams. Entire experience depends on your manager -- the one I worked under was supportive, kind, and trusted the team to do our jobs well. Can't say every manager operated this way, unfortunately.