Absolutely Awful - Anonymous employee Integral Senior Living Employee Review

1.0
5 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful residents that are extremely appreciative for everything you do for them. Free water, Oxygen, headache's, and a free shirt you will have to wear everyday.

Cons

Very unhealthy work environment. Managers manage by fear and intimidation. Brush up on your fear, gossip and rumor mongering because if you do not participate, you will be chastised like a child. If you see a potential hazard and voice a concern about safety issues and potential injury you are now a troublemaker. Than a resident gets injured. Revolving door of management. Very deceptive sales tactics. All advertised material is a fraud. Lack of supplies to carry out your job. Lack of personnel will force you to wear several hats. For the same pittance in pay. Most people do not know they work for ISL. But when they do they and make a complaint, you will be confronted with intolerable retribution. Place is run like a grade school playground kickball game.

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Integral Senior Living Response
7y
Thank you for your honest review, we would welcome the opportunity to speak with you further and learn from your feedback and see how we can work to improve our company. Please feel free to reach out to me directly & I can put you in touch with an HR team member to discuss further. Again, Thank you for taking the time to share your experience(s) & I hope we can grow as a company from this feedback you provided. Michael - mwoodward@islllc.com

Explore other reviews about Integral Senior Living

5.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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