Pros
I've worked with Integrity Consultants as a mystery shopper periodically since 2009, and Payment was prompt, and the rates are higher than many other mystery shopping companies. The owner, Kelly Truelove, is highly accessible and easy to talk to. The company provides services to businesses and retailers and also to other mystery shopping companies. In such a competitive industry, the ability to build that kind of trust among competitors is rare and speaks volumes. The company is visible on social media and has been a guest speaker at several mystery shopping conferences. They've utilized their brand presence to increase awareness of the industry and help protect the public from scams. They've been very helpful to professionals in the fields of mystery shopping, video shopping, and competitive intelligence. I recommend Integrity Consultants very highly to any business seeking mystery shopping services and anyone wanting to become a mystery shopper.
Cons
They are not available to shop for in all 48 states but I was promised that will change very, very soon and that I be the first to know.