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Intelligentsia Coffee & Tea

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Terrible training system, misleading pay system. Cliqueish atmosphere. Look elsewhere. - Barback/Dish Intelligentsia Coffee & Tea Employee Review

1.0
1 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Free coffee at intelligentsia cafes High quality of coffee Good brand/image Full time hours provided Benefits Paid holidays Free coffee to take home

Cons

Even those experienced in advanced coffee brewing are required to merely wash dishes and bus tables for months. I feel that system is a waste of company resources. Atmosphere is extremely uptight and unfriendly. It is standard culture to be aloof and not engage with coworkers or customers. Heavy taxation of tips leads to the pay simply not being worth it. Training system requires you pretty much to teach yourself everything on your own time without being paid. I regret turning down offers for other more legitimate coffee houses and feel that it was a waste of my time and energy.

Explore other reviews about Intelligentsia Coffee & Tea

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun coworkers Relatively chill management Great tips Paid lunch break I just liked the work Morning and afternoon shifts available

Cons

Morning shifts (it's a coffee shop, so...)

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the job and well paid.

Cons

Management cares a lot about company rather than employees

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