Intertek's Consistent Faults - Anonymous Intertek Employee Review

1.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

They offer four weeks of PTO to start, which is admittedly generous. But any goodwill this earns them quickly dissipates for the following reasons:

Cons

The company often boasts about being the best with "total quality assurance." This suggests everything they do is solidly reliable, barring revolutionary industry changes. Unfortunately, this couldn't be further from the truth. Their work is shoddy, but as long as it passes muster superficially, they don’t care. Raise any concerns, and you’ll be swiftly gaslit into thinking you’re the problem for even suggesting they're not entirely compliant. They preach safety, but only when it's convenient. Unless a knowledgeable safety inspector is present, it’s a free-for-all. Countless employees forego safety gear like boots, glasses, or gloves, and the company doesn’t provide adequate personal protective equipment until after an incident occurs. Then, and only then, do they scramble to rectify the situation, usually saying "it'll be fine, just get it done" rather than addressing the real issues. In terms of workload and compensation: Sales staff are overworked without additional pay. Billing departments suffer the same fate. Engineers face such high turnover that their workload often doubles or triples, without corresponding pay increases or industry-standard salaries. Technicians are treated as expendable, with little recognition or reward. Front desk roles have been virtually eliminated, with their duties dumped onto other overstretched departments, again without extra compensation. Even their equipment, supposedly calibrated, often isn’t up to standard unless it's absolutely necessary, like at the end of the month. Yet employees are expected to make do and find whatever tools they need, despite a clearly insufficient budget. Management keeps touting that the company is performing exceptionally well, yet the raises are laughable—2% of nothing is still nothing. Throughout COVID, the company's lack of concern for employee or family health was blatant; they didn’t consider closing or remote working until legally compelled to act. This company has stripped away anything that truly mattered to its employees, focusing solely on profit. Management is coerced into prioritizing revenue above all else. And rather than promoting from within, they prefer hiring externally to maintain an appearance of success. In essence, this company doesn't care about its employees. It’s all about meeting goals, regardless of the cost to staff morale or well-being. The idea of forming a union is met with immediate dismissal, as it’s an "at-will" employment environment. Raises are dangled then withdrawn as they continually move the goalposts. Please understand, many of the employees here are genuinely wonderful and kind individuals. But once you look above the team lead level, nothing else seems to matter. Setup times, materials, equipment—none of it counts unless it impacts the bottom line. My advice? Stay away. This place is nothing but misery, and everyone deserves far better than that.

Explore other reviews about Intertek

5.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good hands-on experience in construction testing, exposure to real projects, opportunity to learn industry standards, fast-paced work environment.

Cons

Pay could be more competitive, limited growth opportunities, management support varies by project, work-life balance can be inconsistent.

avatar
Intertek Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found value in the hands-on experience, exposure to real projects, and opportunities to learn industry standards—these are core parts of what we aim to provide. We also appreciate your honest comments regarding compensation, growth opportunities, management support, and work-life balance. These are important areas, and your feedback helps us better understand where improvements are needed. We recognize that experiences can vary by project, and we’re actively working to strengthen communication between management and field staff, improve consistency in support, and clarify career development paths. Investing in our employees’ growth and well-being is a priority, and we are continuing to evaluate ways to enhance training, development, and overall support. Thank you again for your insights—we value feedback like this as it helps us build a stronger and more supportive workplace.
2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good group of people in local office.

Cons

Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

avatar
Intertek Response
1d
Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience with our management team didn’t meet expectations. We’re actively working on improving communication channels and leadership training to better support our employees. We'd like to gather more details. Could you please send us a private message at IntertekHRUSA@intertek.com, and include your name, phone number, email address, and location? Thank you.
See reviews by: Helpful|Rating|Date|All