Out of their league - Industrial Hygienist Intertek Employee Review

1.0
18 Aug 2024
Recommend
CEO approval
Business outlook

Pros

People with strong knowledge, sales, and leadership skills can move up the ladder quickly.

Cons

The Kansas City office of Intertek had recently had major managerial changes and was left with a lack of strong and knowledgeable leadership. The department was selling projects to clients that the clients did not need and did not understand the hazards of the work which resulted in putting staff directly in harms way to complete projects (such as mixing hazardous waste streams without proper sampling or proper PPE). Management was so undertrained that when the front desk associate began yelling at a colleague "I'm going to get you for sexual harassment", the management pulled the "offender" into their office and told them to "make nice" with the other associate by bringing them donuts and offering to help with their tasks. People fresh in the industry may learn the improper way to do complete some tasks.

Explore other reviews about Intertek

5.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good hands-on experience in construction testing, exposure to real projects, opportunity to learn industry standards, fast-paced work environment.

Cons

Pay could be more competitive, limited growth opportunities, management support varies by project, work-life balance can be inconsistent.

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Intertek Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found value in the hands-on experience, exposure to real projects, and opportunities to learn industry standards—these are core parts of what we aim to provide. We also appreciate your honest comments regarding compensation, growth opportunities, management support, and work-life balance. These are important areas, and your feedback helps us better understand where improvements are needed. We recognize that experiences can vary by project, and we’re actively working to strengthen communication between management and field staff, improve consistency in support, and clarify career development paths. Investing in our employees’ growth and well-being is a priority, and we are continuing to evaluate ways to enhance training, development, and overall support. Thank you again for your insights—we value feedback like this as it helps us build a stronger and more supportive workplace.
2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good group of people in local office.

Cons

Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

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Intertek Response
1w
Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience with our management team didn’t meet expectations. We’re actively working on improving communication channels and leadership training to better support our employees. We'd like to gather more details. Could you please send us a private message at IntertekHRUSA@intertek.com, and include your name, phone number, email address, and location? Thank you.
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