Great company, depends on department.. - Customer Care Representative Isagenix Employee Review

4.0
5 Jan 2016
Recommend
CEO approval
Business outlook

Pros

This is a review for the corporate office. Isagenix takes care of their employees, with multiple bonuses, parties, and free/reduced products. Outside of the Customer Care department, upper management (i.e. Coovers) are fantastic. They do not make it seem like they are above you, they are extremely nice and willing to talk to you, always say hi and ask how you are.

Cons

The Customer Care department is not run the most efficiently and there was a little bit of nepotism within the upper management. They value seniority over everything. Also the amount of PTO and sick time you accrue each paycheck is crappy. Basically, do not get sick or they will very happily write you up.

Explore other reviews about Isagenix

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Isagenix has been my professional home for nearly a decade, and it stands out from the six other companies I worked for before. I’ve never experienced the same level of commitment to employee well-being, and during challenging times I’ve always felt genuinely supported. What sets Isagenix apart is its strong focus on work-life balance, which goes beyond standard policies. Generous PTO, remote Mondays and Fridays, a birthday day off, and early holiday releases are a few examples, but the greater impact is how employees are genuinely valued as people, not just workers. The culture is collaborative, supportive, and inspiring, and the people I’ve worked with are relationships I know will last a lifetime.

Cons

As with any established company, there are periods of transition and change. I see this less as a setback and more as a natural part of the company’s evolution. While those moments can be difficult, I’ve seen leadership make consistent progress in improving transparency and communication, which makes navigating change much easier.

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, people, expertise, opportunity, culture

Cons

Pay was poor, frequent layoffs, disconnect from leadership and lower levels

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