It was ok. - Anonymous employee JCPenney Employee Review

2.0
2 Aug 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discounts are great including clearance items. The majority of the people I work with are extremely friendly and helpful. It's a great place to work at if you're looking for customer service experience.

Cons

There's too much pressure put on employees especially in a larger store. There's also an extremely overwhelming workload for sales support and little to no recognition. Also the scheduling is very inconsistent and doesn't really work around your schedule.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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