Great for high school/college students - Customer Service Associate JCPenney Employee Review

4.0
4 Nov 2011
Recommend
CEO approval
Business outlook

Pros

I worked in the women's department for JC Penney and I consider myself to be extremely lucky to have had a manager who was very understanding of my schedule and had an open door policy. My schedule typically changed every few months due to classes and changing it was never a problem. If I need more or less hours all I had to do was ask.

Cons

Minimum wage. Some of the customers that shop at JC Penney are not exactly the brightest. Some of my coworkers were great but some of them were taking longer breaks than they should have and they were usually not given warnings for this.

Explore other reviews about JCPenney

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Maintenance department with a great team of Managers and Senior technicians to learn from each day.

Cons

Pay was low for the work load.

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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