Overall, I like my job and find it a good place to work while in high school or college as they are flexible. - Customer Service Associate JCPenney Employee Review

3.0
4 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Flexible when it comes to taking days off and adjusting availability, actual work done on the job is enjoyable for the most part

Cons

Pay is lower than competitors, managers are poor at communicating information

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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