4.0
26 Mar 2017
Former employee, more than 3 years
Pittsburgh, PA
Recommend
CEO approval
Business outlook
Pros
The average JCPenney customer is appreciative of your help if you make an effort. It was pretty easy to pick up strategies and ways to please customers and management. As long as you can keep getting credit cards and survey quotas up, you'll be in good graces and can get sizable raises.
Cons
If management isn't driven, it will impact your motivation to succeed too. Your enjoyment of the job will also depend on your coworkers' ability. I was fortunate when I started to have experienced people there with me to instill more respect into the job. Later on, when it was more younger employees with less experience, my enjoyment of the job lowered.