Happy at times but Disappointing others - Product Consultant JCPenney Employee Review

4.0
15 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Meeting new people/making friends at the beauty studio. Education almost monthly helps with new techniques and staying up to date in the makeup world.

Cons

Employed by JCP not Sephora. Which means you not only have a beauty manager but also the JCP manager to listen to. Hours are based on JCP not Sephora. Was working hard towards a promotion (been with the company for almost a year) and the management didn’t want to promote me because “I didn’t seem ready” but thought it would be a better idea to hire someone with no experience in a leadership position. (Keep in mind it took me about 3-4 months to be fully trained) so in the 3-4 months it would take to train a newby who is not makeup certified I could have been getting extra training on that specific leadership position. They just don’t care.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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