Disappointing - Salon Leader JCPenney Employee Review

2.0
10 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Continuing education, benefits, vacation pay, sick pay, paid personal days, flexible scheduling, paid training, hour lunches, paid travel, Matrix Color line, Paul Mitchell color line, Sexy hair concepts/Chi/Matrix/Paul Mitchell products for stylist use, supplied business building supplies. They set you up to win you just have to go out and do it.

Cons

Very strict with new stylist or stylist without a book only offering them 12 hours a week. There is a productivity policy that if you miss your productivity (minimum money you bring in per hour you work) 3 times in a rolling 12 months you are terminated, no excuses no exception. As the Salon Leader (manager) I am not allowed to perform services on clients. I have been licensed for 11 years being a cosmetologist is what I love and they have taken that away from me. Really pushing “sourcing” They want the salon leaders to go into other salons and try and convince stylist with a full cliental to leave their place of employment and come work for JCP salon bring their clients with them. The only stylists they want us to hire have to have a full cliental. The mass layoffs have been hard on everyone. There is no job security. You don’t know when someone somewhere is going to decide that your position is no longer needed in the new JCP vision.

Explore other reviews about JCPenney

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Laid back work, nice people to work with.

Cons

Sales driven. There doesn't seem to be much training on how they want the cashiers to do their job.

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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