Fun, but no room for growth and favoritism - Beauty Product Consultant JCPenney Employee Review

3.0
27 Feb 2014
Recommend
CEO approval
Business outlook

Pros

The majority of my coworkers were fun and sweethearts which surprised me considering how catty women could be. I loved learning a lot about skincare during my training and I loved helping women feel better about themselves. The company itself and what it stands for is great, yet of course it's always the employees involved that determine the experience. Luckily, during my last days there a new manager came in and she's great. I could tell she's genuine and going to make the store a much better place for the employees and won't put up with the assistant manager's unethical ways.

Cons

My manager and assistant manager were very unprofessional and corrupt. My coworkers and I would experience dirty looks and jealousy from them and would constantly stare at us. Since I worked for a Sephora inside of JCP we were constantly reminded to sign up people for the JCP credit card and it got annoying because if people didn't want to it was somehow our fault. The manager and assistant manager always praised themselves on how many credit card applications they would get, but I finally found out how they were going against company rules to get them. They would give the applicants a 20% off for there purchases when that 20% off was NOT meant to be valid for Sephora. This is how they would bribe and bargain with the clients. The other annoying part was dealing with cheap ghetto clients who would always come in asking for like 20 samples and walk out buying nothing, when my time could have been spent on someone who actually needed help and had questions.

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

easy job, slow most of the time, need to be able to find things to do to keep busy

Cons

when its slow you are barely scheduled for hours, need to get credit card applications

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