An O.K. place to work - Customer Service Associate JCPenney Employee Review

3.0
21 May 2010
Recommend
CEO approval
Business outlook

Pros

Flexible hours, People that treat you with respect, O.K. management, employee discount, trade shifts with other people, better than Macy's and Dillard's.

Cons

At times you feel like management treats you like a slave, Expect you to do be doing something at all times.

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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