Sephora inside JCP was an amazing career platform, but JCP itself could use some work - Sephora Senior Education Consultant SEC Assistant Manager JCPenney Employee Review

4.0
17 Nov 2014
Recommend
CEO approval
Business outlook

Pros

JCP: Corporate visits were frequent and they always stopped to chat with everyone and introduce themselves which boosted morale, morning meetings kept everyone in the loop and aware of what's going on in the store and what they're working towards for the day, great resources for associate concerns (anonymous lines, in-store HR manager, etc), customers always came first and this was backed by a goal # of incoming experience surveys every month with target scores to meet, very good health benefits after only 30 days Sephora Inside JCP: amazing communication from field leaders keeping everyone in the know and extending the team work ethic from store level to district level, extensive educational tools available, lots of opportunities, generous pay brackets for each position, monthly bonuses depending on your store's success (for all associates, not just managers!)

Cons

JCP: all stores seem to have a bad rep for being gossippy and there isn't much being done about it, not very welcoming to SiJCPs despite major boost in fresh foot traffic Sephora Inside JCP: Occasionally struggled with not being given enough payroll hours (had to really haul to take care of every client with little man-power), that's about it

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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