Enjoyable job, must like folding! - Customer Service Specialist JCPenney Employee Review

4.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with, for the most part. Associate discount combined with coupons made for huge savings. Hours are flexible.

Cons

Marketing the credit card accounts is #1, you have to be able to sell credit. Folding and hanging clothes for hours on end. Some nights you don't know when your shift will end, because the store has to be in perfect order before leaving!

Explore other reviews about JCPenney

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

laid back work environment for a college student

Cons

salary stayed the same throughout the years

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you like working early morning hours and getting off early in the afternoon (which I do) this is a great part-time job. I was a college student when I worked here so it worked perfectly with my schedule. The pay is pretty decent and the people you work with are friendly.

Cons

Only real downside is that it's retail. You're going to run into some rude customers from time to time. There's always work to do and not enough time given to do it sometimes. But as long as you work hard and managers see that you're trying your best there isn't too much pressure put on you.

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