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Thank you for taking the time to share such detailed feedback. While we may not agree with every point raised, we sincerely appreciate employees who care deeply about engineering quality, technical culture, and the future direction of the company.
We are proud of the talented engineers, architects, EMs, interns, and cross-functional teams at Josys who continue to solve complex customer problems and build at global scale. As a fast-growing company, we also recognize that scaling engineering processes, communication, technical alignment, and organizational structure is an ongoing journey — and there is always room to improve.
Over the past year, the company has continued investing heavily in platform scalability, AI-driven innovation, architecture evolution, and global product expansion. These transitions naturally come with operational challenges, evolving processes, and differing opinions on priorities, execution, and ways of working.
Regarding hybrid work, our current expectation is only two days a week in office. The intent is to improve collaboration, mentorship, faster problem-solving, and stronger alignment across teams while still maintaining flexibility. We understand employees have different perspectives on how engineering teams operate best, and we continue to listen carefully to feedback.
We also acknowledge the importance of strong technical leadership, clear product direction, healthy engineering practices, and better collaboration between Product, Engineering, and Support teams. These are areas we continuously evaluate and improve as the organization matures globally.
Thank you again for your candid feedback. Conversations like this help us reflect, improve, and continue building a stronger engineering culture together.