USE CAUTION! - Employee JRW Associates Employee Review

I manage benefit plans, assist with enrollment, and make sure regulatory and compliance requirements are met. Coworkers are helpful, and the training resources are very useful. It's a good place to gain experience in the insurance and benefits field.

It's difficult to keep track of everything during enrollment periods.

The people were not hostile, but the environment was not set up to properly support anyone new.

• I received absolutely no onboarding during my first week, not even the most basic introduction. • No one sat down with me, there was no documentation, and no explanation of how anything was supposed to work. • I was given a desk and a computer that barely functioned and left completely on my own. • I spent the next two months struggling just to understand basic workflows that should have been clearly documented or at least explained once. • People were polite enough when I had to repeatedly ask questions, but the expectation that I would somehow learn everything through guesswork was completely unreasonable. • By the third month I had wasted enormous amounts of time reinventing processes and working inefficiently because no one provided proper training.