Worst delivery company I've ever worked for. - Anonymous employee Jason's Deli Employee Review

1.0
16 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair hourly pay and mileage compensation, but that's where it ends.

Cons

I've worked delivery for 5 years for a number of different companies (Domino's, Papa Johns, Pizza Hut, etc) and never witnessed unprofessional favoritism like I've seen at Jason's Deli. Favoritism is a joke here. If you're a new delivery driver for the company you will be forced to take the worst deliveries with the worst tips. The drivers with seniority will coax management into giving them the best tips, best shifts, easiest side work, and management will unprofessionally comply. These same drivers will do the least amount of work and management will encourage their laziness by rewarding them with the best deliveries and best shifts. This makes for a disorganized and unfair work environment. I worked in a location downtown that required the drivers to pay $20 out of their paychecks every month for a parking pass to the parking garage. I only made about $80 in hourly wages each week (10-15 hours each week.) That's an expense of $240 a year. That means for 3 weeks out of the year I'm working for free and not being paid because the owners of an establishment that does $2.5 million in sales yearly are too cheap to pay for parking for their employees. That's absolutely ridiculous for an established that does $200,000 a month in sales. If you don't want to pay for parking for your employees then don't open a location downtown that requires the use of a parking garage. That was the most short sided thing I've ever seen an employer do. This company is cheap, disrespectful to it's employees, and extremely disorganized. I've worked at places where I've averaged 20-30 deliveries a night and not had the number of problems with wrong addresses, messed up orders, etc. that I encountered doing 4-5 deliveries a day at Jason's Deli. The outrageous $7 and $17 delivery fees that Jason's charges customers encourages the customers not to tip the driver. It wasn't uncommon to get stiffed on the majority of the deliveries I took here in a day. Where as doing 20-30 deliveries with a $2-$3 delivery charge in a day for a pizza joint I wouldn't get stiffed once. This is because of the $7 delivery fee. Jason's is stealing money from their customers by charging a $7 delivery fee on a $30 order.

Explore other reviews about Jason's Deli

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Free food per shift - Better confidence - The impact on others

Cons

- Big boss duties - Rude customer - Tiring

avatar
Jason's Deli Response
5d
Thank you so much for your 5-star review! We will share this with the store team to let them know and keep up the fantastic work.
4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nice team good benefits and plans

Cons

healthcare and mental health help is not great

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Jason's Deli Response
5d
Thank you for your review. We'd like to know more about your concerns. Please email hr@jasonsdeli.com to provide us with more details about your experience.
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