worst job of my life. - Sales Associate Journeys Employee Review

1.0
2 Feb 2011
Recommend
CEO approval
Business outlook

Pros

A 40% discount is really awesome. Almost all of my coworkers were really cool and fun to be with. My manager was also very sweet. However, the only thing I do not regret about working at Shi is that I met my fiance through the company.

Cons

The pay is insulting. You are payed $6/hr plus 4% commission. The management plays favorites with hours, but in a bizarre way. I worked there when I was a high school student, and I was given 30-35 hours a week, while other employees who did not go to school and had this as their primary job would be scheduled maybe 20 hours a week. They expect you to make ridiculous sales goals, and your percentages can easily be thrown off if you sell more shoes than handbags or accessories. If you fail to meet your goal twice, you will be written up, if you fail to meet it once more you will be terminated. The managers also get payed on commission, which means that they compete with their employees and steal sales from them in order to make as much money as possible without thinking of their staff. You are required to hassle customers and pressure them into sales. Do NOT work at Shi or Journeys if you want to get payed decently and feel respected by the company and management

Explore other reviews about Journeys

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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