Amazing Company To Work For and With - Customer Success Manager Joyous Employee Review

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Genuinely People-First Culture - Joyous walks the talk when it comes to valuing people. Leadership is approachable, supportive, and deeply invested in employee growth and well-being. It feels good to contribute to a product that’s all about helping other companies improve the way they listen to and support their people. Transparency and Open Communication – Leadership communicates openly about the company’s goals, challenges, and wins. Everyone has a voice. I first experienced Joyous as a client while working at a different company, and I was so impressed by the quality of the partnership and the way they work that I decided to join the team myself.

Cons

none that I can think of

Explore other reviews about Joyous

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote position lots of over time hours available

Cons

Overtime at base rate no weekend or night differential

5.0
21 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product and great team! Like genuinely my favorite bunch of people I've ever worked with. There is a truly collaborative environment with high trust and autonomy. I have been able to work with people in many different roles around the company. The company is very purpose driven, and everybody believes in, and practices the values.

Cons

Haven't come across anything not to like!

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