Disappointing from start to end - Anonymous employee Juro Employee Review

1.0
23 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Juro’s biggest asset is the people working there. I met some truly lovely people who I enjoyed working with.

Cons

I had initially intended to write a full length review covering the cons in detail, but decided to focus on one in particular: In October ‘23, I was one of several impacted by layoffs at Juro. This unfolded without any form of a redundancy package. After being made redundant on 18/10, I was placed on Garden Leave until 17/11, with no additional compensation beyond accrued holidays. While I accept that many companies are going through difficulties at the moment, the way in which Juro executed this process lacked empathy. This was quite shocking for a company whose supposed values include ‘Be More Human’.

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Juro Response
2y
Thank you for taking the time to share your thoughts with us. I am sorry to hear that your experience with Juro was disappointing, despite enjoying working with your colleagues. Although negative reviews on Juro are happily rare at this point in time, we take them very seriously and try to learn any lessons we can. I understand your frustration regarding your exit package. We have held a retrospective on the event you mention and stand by our decision. As CEO my job is not to make everyone happy, it is to make our team successful and this often means taking the tough calls. To make an offer in excess of your contractual entitlement and our statutory responsibilities would not have been in the interests of the company. While being let go from a company is never a positive experience, I do want to recognise the hard work that was done by our P&T team. This included sharing profiles, delivering individual CV coaching and making recommendations to companies in our network. I do also want to clarify that our 'Be More Human' value is not at odds with this decision. Folks can read about what it actually means here: https://juro.notion.site/Values-behaviours-acf77a5d174f427eb46aa3134a206296 Richard, CEO

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4.0
8 Jun 2026
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Pros

- Fully remote - Focus on asynchronous communication and minimal meetings

Cons

- Poor department communication - Slow environments, not possible to growth quick

1.0
6 Oct 2025
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Pros

- Interesting problem space in legal tech - Some genuinely talented and well-meaning colleagues - Exposure to AI/ML product development challenges

Cons

These reflections are about organisational fit, not individual capability. Every company has trade-offs. Technical Foundation: The codebase presented significant architectural challenges. Integrating modern AI capabilities often required building separate proof-of-concept systems rather than working within the core platform. Engineers who value clean architecture and technical sustainability may find this frustrating. Engineering Culture: Strong emphasis on velocity over code quality. Technical debt tends to accumulate. If you thrive in "move fast" environments and don't mind working around constraints, you may enjoy it. If you prefer investing time in proper foundations and refactoring, this may not be the right fit. Leadership Communication: Experienced conflicting direction from different parts of the organisation, which made prioritisation challenging and confusing. Leadership changes during my tenure contributed to uncertainty about team structure and strategy. Organisational Changes: Communication around restructuring could have been more transparent in my opinion. Would have appreciated clearer information about alternative role opportunities during team changes. Neurodiversity: If you require workplace adjustments (ADHD, autism, etc.), I suggest to have explicit conversations about accommodations with your manager and get commitments documented in writing. Ensure processes and expectations are clear before accepting an offer. Work-Life Balance: Expectations around responsiveness and delivery pace may be challenging. If you have difficulty in setting boundaries or health considerations, carefully evaluate whether this pace is sustainable for you before accepting. Note: My experience was within the Product/Engineering function of the business. I cannot speak to the culture in other departments.

10
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Juro Response
1d
Richard here, Juro's CEO. Thanks for taking the time to write this feedback. On the restructure: I know this is tough. Layoffs are the hardest thing we do and are never easy for those affected. I'm proud of the communication our People and leadership team does around them. Feedback we've received was consistently that as tough as it is, we handle it in a human way (with ongoing support for leavers like you, such as CV review, intro to portfolio companies, access to our mental health platform etc.). On engineering trade-offs: velocity is increasing fast as trend at Juro and >80% of our efforts are going into AI-native capabilities such as Operator, intake agents and AI review. Technical debt remains but things are moving much faster. On accommodations: I'll be very direct here, since this is something we genuinely take pride in and I don't want anyone reading to get the wrong impression. We ask people about adjustments at multiple points, including during hiring and again at moments like returning from leave. We run time off on trust, fund therapy through Spill, train our managers in mental health awareness, and have trained mental health first aiders across the team. Several of our own leaders are neurodiverse or manage health conditions. We're not perfect and open to improvement, but supporting people who work differently is something we've built on purpose from the very beginning. Wishing you well in what's next. - Richard
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