Pros
there is a small handful of very good managers.
Cons
Extremely unprofessional in the way they handle internal affairs and personnel issues. This can make for a "toxic" environment.
HR is a joke - there is no HR department. I don't even think they check references which explains the high level of incompetency. I've heard very derogatory terms used to describe interviewees/potential employees.
There is a large handful of incompetent mangers who advance themselves not through their abilities but through playing the office politics game. These managers make going to work a horrible - and I mean HORRIBLE - experience for those below them who seek to learn and contribute as much as possible. Basically, if you're stuck working for one of these people (and you probably will be if you work at KSL because it is a small office), then the only way to really advance is to suck up as much as possible. Your work and effort will not be rewarded if you are unfortunate enough to work for one of these people.
Nepotism is also definitely at play and while no one really confronts the issue they are all well are that it exists. It's one of those things that everyone knows about but doesn't discuss.
Upper management is not concerned with diagnosing serious problems. Instead, they'd rather get rid of anyone who dares address problems at the office. This results in high turnover of anyone who wants a quality media experience.