Pros
Working with other professionals with career long experience in AML/Compliance, technology and customer management, we can learn lots from them.
Variety of workload, meeting lots of customers and other stakeholders is great, always meeting new people at our customers.
Able to make a difference and add value to our team and wider organisation, improving products and helping customers with queries, as suggestions for improvement are listened to and acted upon.
Management team are open and supportive, they work well together, know what they are talking about and are really happy to support other teams when necessary.
Open to learning from previous problems and deal with issues well, retros are used
Colleagues from all teams work together well and help on issues as they come up.
No one is afraid of hard work and extra effort when it's needed to help our customers.
Better quality sales information is really helping.
New team structure is working well.
Friendly and supportive culture.
Training and certification is encouraged.
Exciting times to be part of the organisation as it starts to get bigger, never a dull moment!
Cons
Some processes aren't quite right yet, but are improving, we all contribute to the improvements which is good.
Sometimes hard to not all being together but that's true wherever there is remote working.