Despite a recent influx of suspiciously glowing four- and five-star reviews, Kaizen remains an agency where doing your best is rarely enough. Employees are frequently expected to work extensive overtime, often without compensation or time back, and many managers lack the experience or empathy needed to effectively lead their teams.
While the company appears to be making efforts to move beyond its old reputation, it’s difficult to believe real progress is being made when the same individuals who enforce high-pressure management practices remain in senior positions. This is especially evident within the Digital PR Dept., where KPIs and PIPs are still used as tools of pressure rather than development. Time and again, I’m hearing about stress, tears, and burnout among junior team members — a clear sign that the underlying culture issues and toxic management tactics have yet to be addressed.