I would assist agents, students, and management with anything they needed. - Student Concierge Kaplan Employee Review

1.0
5 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Great coworkers Excellent benefits Flexible schedule Growth in the beginning Management before merger

Cons

No transparency Layoffs came without warning

Explore other reviews about Kaplan

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote and flexible. Good culture from higher up but team morale is down.

Cons

Turning more salesy than helping students. Too much focus on hitting budget.

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