Chaotic with high turnover - Operations Manager Kasa Employee Review

Thank you so much for taking the time to leave this thoughtful review after working with us! We're glad to hear you found our team motivated and the opportunities for growth meaningful. Building a culture where hard work is recognized and rewarded is something we care deeply about, so that feedback is especially encouraging. You're absolutely right that operating in a high-growth, startup-style environment comes with its demands. We appreciate your honest and balanced perspective on that. Feedback like yours helps us continue improving the experience for our team. We wish you all the best in your next chapter!

Thank you for taking the time to share such candid feedback and for your contributions over the past year. We truly appreciate your acknowledging our compensation and benefits. At the same time, we hear your concerns around leadership transitions, restructuring, and the pace of change. We recognize that frequent shifts can create uncertainty and place added pressure on teams, especially those closest to day-to-day operations. Our intention has always been to build a strong, sustainable company, but we know that growth must be matched with clarity, stability, and meaningful support. We are actively focused on improving communication, strengthening training, and ensuring leaders spend more time listening to and learning from our onsite teams. Feedback like yours matters. We remain committed to creating an environment where our teams feel supported, informed, and set up to succeed.