Great Company to Work For!!! - Technical Support Expert II Kaseya Employee Review

4.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The direct management was a pleasure to work with. They allowed for flexibility in your day as long as you met the needs of the company. Bottom line, as long as your work was done accurate and efficiently there was no need for micro managing.

Cons

The promotions felt a bit slow to take place even when it was obvious that the person earned it. and the pay increase could've been a bit more.

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Kaseya Response
6mo
We’re glad to hear about your positive experience with your management team. It’s great to see how it resonates with our culture of collaboration. Your insights on career progression and pay transparency have been shared with leadership to help support ongoing employee growth.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
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Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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