Very Stressful, Negative work environment - Account Manager Kaseya Employee Review

1.0
1 Sept 2021
Recommend
CEO approval
Business outlook

Pros

- Pay/Commisions/bonuses/Benefits/PTO are all great for the job - Growth opportunities are there but hard to come by - teammates are fun to work with

Cons

Terrible processes in place where you have no idea whats coming or going to change next week -this ends with you not knowing the correct information and getting looked down upon -which then leads to them thinking you cant do your job properly Internal communication is horrendous between different departments and management Management uses scare tactics to drive productivity to meet their own needs for the call with our CEO on Friday's so they look good Empty Promises Constant employee turnover makes you question what is really happening Books of Business are shrinking but KPIs remain the same -less chances to sell with the same goals expected -sets you up for failure at every turn There is a sense that executives don't know what's actually happening as the mid level managers are inflating numbers and giving unattainable forecasts to management which makes you look bad if the team doesn't hit their unrealistic number. -even when everything is done correctly, you are told you are failing and not doing enough Any complaints we have fall on deaf ears and go no where when you follow the chain of command -goes back to the feeling mid level managers are saving face for themselves. If you make your manager mad they take it personally as an attack against them and you can kiss any growth opportunities good bye

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
1w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
avatar
Kaseya Response
1mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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