It can and will get worse somehow - Technical Support Engineer Kaseya Employee Review

1.0
6 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The least terrible moment was this: Prior to being acquired by Kaseya, Datto had benefits that were out of this world. In our first interaction with Fred, the Kaseya CEO, he bragged about wanting to take us off our benefits day 1 of control. and whined to us that our old leaders fought to keep us on our original benefits. He also bragged about how Kaseya got big by stabbing a business party in the back, and told a weird story about fellow executives getting led out in cuffs for a bribery scandal. This was his attempt at a good impression. That was the very first day he was in charge, somehow it was downhill from there. Want information just hop into a search engine and look for a CRN article called "I'm not being a" with the word Kaseya thrown in there. It'll pop up. Even try 'CRN "I'm not being a" Kaseya' directly into the search bar.

Cons

For a family, benefits cost went from $0 annually to over $13,000 per year, with lesser coverage. 401k matching evaporated, parental leave evaporated, we lost between 10 and 20 days off per year depending on the position. All this was described as a "new opportunity" and we were told to "not fear change" The COO is a walking pile of insecurity, who brags about how much money he makes to employees asking questions about a benefits cut. He berates and threatens people in the same company-wide emails that he complains about "rumors" lowering morale. So far he has proven unable to compliment anyone or anything without following with a similar compliment for himself. He shows up to zoom meetings greenscreened in front of a wall of trophies, and on his first day in charge of us berated a literal baby for crying. This is the man who micromanages every department personally.

Explore other reviews about Kaseya

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
avatar
Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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