Hard Pass! - Customer Support Representative Kaseya Employee Review

1.0
15 May 2023
Recommend
CEO approval
Business outlook

Pros

There are no pros to provide

Cons

Management has continued to fail employees and fall short on promises made during/after hiring. Leadership is a JOKE. The lack of transparency is apalling. Communication is lacking and pay - standard and bonus - has continued to be an issue. Differentials and dates regarding bonus pay are essentially at the whim of the company. Hard Pass!

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Kaseya Response
3y
Thank you for sharing your experience. The Kaseya CEO prioritizes execution and accountability above all else. As a result, people who demonstrate the ability to get things done are offered the most opportunities for advancement, even over those with a fancier resume. Kaseya is a meritocracy. If you value a workplace where performance is the only limiting factor to what you can achieve, Kaseya is the right choice for you. Further, most employees are eligible for equity option grants effectively making employees part owners of the company, which is something not many other private organizations offer. We’re a unique company with a tremendous growth trajectory and we love to reward our employees who contribute to our success!

Explore other reviews about Kaseya

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It was good but hard

Cons

Work is tough sometimes here

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to make good commissions if you are good at your job

Cons

Base salary is extremely low

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Kaseya Response
1d
Thank you for taking the time to share your review. We're investing heavily in our mentorship programs that foster collaboration, empower our teams, and support managers in creating an environment built on trust rather than micromanagement. We're making meaningful improvements based on all the feedback we receive, and we thank you for being part of our team throughout your tenure.
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