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      Kaseya

      Engaged employer

      Kaseya reviews

      This job isn't for the Faint of heart. - Technical Support Engineer Kaseya Employee Review

      1.0
      24 Oct 2023
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      You Learn A lot about I.T this job covers many areas of I.T

      Cons

      Its a sweat shop The pay is awful Management will promote someone because they like them and not because they are good at their job. Managment expects you to take 25 calls and solve 30 cases during your 8 hour shift. They also don't alllow much time for you to catch up on cases. They WILL lie to you about promoting you or raising your pay just to keep you with the company.

      avatar
      Kaseya Response
      2y
      Thanks for sharing your candid thoughts about working at Kaseya. Promotions are always based 100% on merit and performance. Those who excel at their job are rewarded both financially and with upward mobility. There is no favoritism at Kaseya, as our culture is all about accountability and evaluations are based on metrics. This is truly a place where anyone who puts in the work can succeed.

      Explore other reviews about Kaseya

      5.0
      1 Jul 2026
      Acount manager - sales
      Recommend
      CEO approval
      Business outlook

      Pros

      It was good but hard

      Cons

      Work is tough sometimes here

      3.0
      30 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunity to make good commissions if you are good at your job

      Cons

      Base salary is extremely low

      avatar
      Kaseya Response
      1d
      Thank you for taking the time to share your review. We're investing heavily in our mentorship programs that foster collaboration, empower our teams, and support managers in creating an environment built on trust rather than micromanagement. We're making meaningful improvements based on all the feedback we receive, and we thank you for being part of our team throughout your tenure.
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