Claims Department - Anonymous employee Kemper Employee Review

Very high turn-over with employees since morale is very low for these reasons: There is no career path in claims that people are frustrated since they do not know what they should do in order to get promoted. The only clear expectations provided are the consequences including termination if the unrealistic goals are not met by the adjusters. The claims department is currently a dead-end job unless you know someone from the top and you are not a minority. Upper management constantly provides "fake news" like compensation and spinning it. And yet, employees for the past few years have not received any pay increases. If one received a pay raise, that was only around 1% (keep in mind that other carriers are giving bonuses - don't expect bonuses at Kemper).