Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Kemper

      Engaged employer

      Kemper reviews

      Not the worst - Customer Service Representative Kemper Employee Review

      3.0
      24 Apr 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the coworkers are nice, benefits are good, workload isn't stressful

      Cons

      Horrible communication within the department. One supervisor says one thing, then you get another answer and no one is held accountable. Training is the same. You're trained one way, then everything is old news when you're on the floor. The training book is outdated and unorganized.

      Explore other reviews about Kemper

      5.0
      12 Nov 2025
      Trial attorney i
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of mentorship and guidance. Good support from staff.

      Cons

      Case load can get heavy

      3.0
      9 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

      Cons

      High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Kemper jobs | Kemper salaries | Kemper benefits | Kemper interviews
      Kemper reviewsKemper Customer Service Representative reviewsKemper review