If you like structure and career growth, this is not the place for you. - Claims Resolution Specialist Kemper Employee Review

1.0
6 Mar 2020
Recommend
CEO approval
Business outlook

Pros

No one knows anything - so if you are knowledgeable you are automatically highly regarded.

Cons

If you want to be promoted or paid equally to your peers then you are in for a suprise. Some people make 35K some make 60K all for the same exact claim handling - some are salary some are hourly.

Explore other reviews about Kemper

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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