Good place to get your start - IT Specialist Ken Garff Automotive Group Employee Review

Ken Garff provides a good opportunity to get your foot in the door in customer service or a call center environment . If you have previous experience, the learning curve will be much shorter than other candidates. They provided structured training along with a nesting period. You will be assigned a team leader and a team, who will make you feel supported and hear. Overall, a good experience and there are many seasoned agents across the teams that will be able to answer your questions or assist you if you need it.

Insurance costs could be a bit pricey.

Working as a Listening Agent has been a really positive experience for me. I enjoy being able to work from home, and having every other Saturday with Sundays off makes the schedule convenient and manageable. The training was fun, interactive, and very helpful — the trainers made sure I fully understood the systems and felt confident before taking calls on my own. It’s been a great opportunity to build my customer service skills while learning how to manage multiple systems at once. I also appreciate that managers are always available during shifts if support is needed. There are opportunities to grow within the company, and overall it’s a fun, supportive, and flexible place to work.

Benefits are a bit expensive.