The Falling Unicorn - Anonymous employee Kitopi Employee Review

1.0
9 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Used to be an amazing place to grow and work

Cons

- It is very sad to see how bad C-level management has caused the company to have multiple rounds of layoffs every six months without taking any responsibility themselves. They continuously change the strategy, so no one knows what they are doing half the time. - Lebanese mafia is rampant in the organisation; if you aren't the flavour of the mont,h you are out. - Run by people who have no experience in operations, no regard for their frontline workers, and the teams that ensure the doors are still open.

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Kitopi Response
11mo
Thank you for taking the time to share your feedback. We’re proud of the journey we’ve been on and the people who helped build Kitopi into what it is today. We know the past few years have brought change — and with that, both growth and challenges. Our focus remains on building a strong, sustainable company with a culture rooted in performance and care. If you ever want to reach out personally, and share more feedback with us directly, we'd love to hear your thoughts. We wish you continued success in your next chapter. — Kitopi People & Culture Team

Explore other reviews about Kitopi

5.0
12 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Friendly and helpful colleagues Good Ambience Perfect location

Cons

A place to have food :)

1.0
2 Jun 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Given a great degree of responsibilities, trust, and power early on.

Cons

The cons here are overwhelming. Kitopi is an extremely poorly managed company from the CEO and co-founders down to the teams in the kitchen. No market or facet of the company is spared from the delusional antics of the top leadership. The only reason the company has managed to survive is 1) Strong investors backing (if it did not have pools of cash in the bank it would have collapsed by now) 2) Their ability to deeply undercompensate employees by offering a false promise of growth. Everything at Kitopi is a fight with management, even when presented with overwhelming data and support form various teams they act out of ego and emotion. From putting their employees in harm's way to disseminating false information the company even forced employees to leave fake positive reviews both about their products online but as well as on this and other job posting sites. Put simply this company has no real culture, it prides its love of 'Kitopians' while abusing those same employees. Only to threaten to fire them at every turn. They drop/replace senior management level employees on a monthly basis (that says it all right there).

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