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      KnowBe4

      Engaged employer

      KnowBe4 reviews

      Executives Out of Touch! - Revenue Department KnowBe4 Employee Review

      1.0
      19 May 2024
      Revenue department
      Recommend
      CEO approval
      Business outlook

      Pros

      The people on your direct team. The KB4 family is priceless. Ability to expand knowledge constantly.

      Cons

      With GTM changes the whole revenue department is stressed out. Customer Success is BURIED in work after a major layoff. The CEO actually says when asked "CS doesn't have more work and no one is making LESS money" which is actually a load of you know what. CS has way more work, reduced salaries and new pay plans that mean they will never get paid commission, because the goals are unobtainable. He sounds out of touch. One of two things is true: no one is actually circling the complaints UP to him. Or he just doesn't care. Either way, the environment that used to be a fun, sane place where people want to work is turning into a money hungry number pusher.

      avatar
      KnowBe4 Response
      2y
      Hello, thank you for your feedback. We are working on adjusting compensation packages and workloads accordingly based on the new go-to-market restructuring that affected the revenue department. Our leadership is being as transparent as possible in the daily briefings as we are all on the same learning curve adjusting to the new ARR quota model. Wishing you best of luck in your future endeavors.

      Explore other reviews about KnowBe4

      5.0
      22 May 2026
      Social media/multimedia
      Recommend
      CEO approval
      Business outlook

      Pros

      A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

      Cons

      Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

      avatar
      KnowBe4 Response
      2w
      We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
      1.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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