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      L Brands

      Now known as Bath & Body Works

      Engaged employer

      L Brands reviews

      It was time to go - Customer Care Specialist L Brands Employee Review

      3.0
      3 Aug 2021
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, decent pay, over time, growth opportunity, VTO, AVTO, PTO, quarterly meetings, free gifts, some great peers.

      Cons

      Far left wing politics and profit over people and satisfaction has become the new company mission, hard to get help through “Teams” platform especially working from home, 3 chats at a time if working in chat, outdated technology, shady leadership, hard to compete for PTO have to make plans months in advance to make sure you get time off, very aggressive customers, no flexibility.

      Explore other reviews about L Brands

      5.0
      6 Feb 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Continuously seeking to better the work environment.

      Cons

      Ask more questions from the employee on how to better the work environment.

      3.0
      11 Apr 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are smart and willing to do whatever it takes, you will get promoted. If you find the right mentor, your development will be a priority. If you love retail, this is the place for you.

      Cons

      Hope you get lucky with your manager and director and VP because if you end up in the wrong department on the wrong category, the environment is toxic.

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