Great products, some great people, bad upper management - Full L'Occitane Employee Review

3.0
27 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Products are lovely, and the employee discount is on par with what I have received in other companies. I loved their product philosophy, and the charity work the company engaged in. They also hire talented people, but lose them quickly due to bad upper management.

Cons

I left for a couple of reasons. While the company had a clear product philosophy, their sales philosophy was fluid and ever changing, depending on who you talked to. The one constant was that you were never doing it all right. They also handle personnel issues poorly. When someone was hired who wasn't working out, HR told you tough cookies. Our manager reported to his chain of command within a new employee's probationary period that there was a problem and received no support. By the time they finally did fire that person 18 months later, the staff of the store had turned over twice, including two store managers in 6 months.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Free product, great discount and gifts

Cons

long time on feet, storage unit was offsite

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

Need to bring your own device otherwise you get a pretty weak laptop to do your work

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