Great Opportunities, Terrible Culture - Anonymous employee LUCHFORD Employee Review

- Toxic environment and horrible office culture with pods assigned based on the CEO's favourites. If you're not a favourite, good luck getting her attention or even a response. - Lack of processes e.g CEO makes her own rules, no media monitoring services, no agency database etc. - Opinions are shut down immediately if they're different to others. - Lack of strategic counsel and expertise provided to clients. Feedback isn't shared, even if it's been received more than once and starts to be at the detriment of the agency. Inconsistency among client roster - a few in particular that are very out of place and wanting luxury placements for consumer campaigns. - Inconsistent planning (e.g 6 / 12 month strategy for clients). - Terrible management with a severe lack of communication. Instead of sharing feedback or what's frustrating them, they won't acknowledge you or be unresponsive to emails to avoid confrontation. - Micromanagement from some seniors and very inconsistent feedback. Very political so if they feel you're stepping on their toes, they will show you (in front of the whole team) who's boss. - Some Directors are very up and down so you never know how they'll be with you. Also won't acknowledge struggles you're having with results or provide support - even if you're offering solutions and showing multiple different avenues you've tried managing it independently first. - Multiple conversations in the office that lended themselves to disordered eating, comments made about people from the north and constant references back to wealth and money.