Consider carefully before accepting a role here - Territory Manager Laborie Employee Review

1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Some hardworking colleagues and some nice people, but the good ones tend to move on.

Cons

The company operates in an unstructured, often chaotic way — policies and processes seem improvised, change constantly, and lack clear communication, making it difficult for staff to stay aligned. Training is minimal, and you’re frequently left to manage complex equipment and high-needs customers without adequate support, which leads to daily frustration and a sense of helplessness. The work environment is toxic, dominated by a blame culture and fear-based leadership. Constructive feedback is either ignored or dismissed, and there’s no meaningful pathway to improve the situation — even when issues are raised in good faith. Opportunities for development in a supportive environment don't exist. What’s most concerning is a leadership style that prioritizes ego and self-preservation over team wellbeing. Decisions often seem driven by personal agendas rather than the best interests of staff or customers. This self-serving mindset creates a culture where safety is lacking, and high staff turnover is treated as business as usual.

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Laborie Response
1y
Thank you for taking the time to write this thoughtful review. I was incredibly disappointed to read about your experience, so much so that I shared it with our CEO and Executive Team, who shared my dismay. I am most concerned about your statement that there is “no meaningful pathway to improve the situation.” While some situations are challenging, we prioritize the employee experience, and if escalated, we would have loved to help and support you in this situation. If you’re open to it, I would greatly appreciate the chance to connect with you directly for more discussion and learning. Andrea Cline

Explore other reviews about Laborie

5.0
12 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Business is thriving and employees are very motivated by the mission of preserving and restoring human dignity. Great culture and new members of the Leadership Team.

Cons

The business is moving fast and sometimes those that are 'just' looking for a job are left behind.

2
1.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having the opportunity to meet great people. Not at management level but coworkers etc.

Cons

Management often struggled with communication and employee engagement. The culture felt cliquish at times, creating a "mean girl" atmosphere that could make employees feel excluded rather than supported. Pay was below market compared to similar roles, and turnover appeared to be high. There was often a lack of clear direction, inconsistent communication, and limited collaboration across teams. Employees were frequently left feeling disconnected and unsupported. Respect and recognition for employees could be improved significantly.

1
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