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Legal Ombudsman

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Awful! - Investigator Legal Ombudsman Employee Review

1.0
25 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The only genuine cons are the very few good TLs that are left at the organisation. There is genuinely nothing good I can say about this place .

Cons

Awful place to work, mainly due to the operation management team. This place has no regards for their employees and piles pressure upon pressure until they break you. Ops management team. Organisation pandering to the board without understanding their own work force. Using flexible working arrangements to blackmail employees if targets aren’t met. No regard for reasonable adjustments employees may have. Half the workforce end up on stress related sick leave- the organisation do nothing about this Probation period is atrocious- targets are not outlined, goal posts change day by day without any discussions. Management make changes every week without concern for their people management They are completely target driven and take nothing into account when you can not meet them I.e annual leave, sickness or matters outside of your control. They sell you a dream and lull you into a false sense of security once you apply. Staff retention is very low in this place and employees are constantly leaving due to the issues here and the organisation not caring about its employees, however the employees are replaceable here and there is constant turn over of staff.

Explore other reviews about Legal Ombudsman

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working is great, especially if you have family commitments. Good salary for Team Leader.

Cons

The operational managers are ineffective and need refreshing. Those in mid level positions have overseen constant underperformance yet still remain in position. Some are so poor that it actually stifles those who have the knowledge and experience to make a real impact.

2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely nice people to work with. If you need help, there's always someone who will be of assistance. Easy going people. New CEO also seem to be bringing in positive changes to enhance productivity and staff welfare

Cons

Investigator role affects mental wellbeing. Very pressurised. If you seek happiness, avoid at all costs. A word is enough for the wise!

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