Great Idea, Major flaws - Customer Service Specialist Lemonade Insurance Employee Review

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.