Pros
* The mission is important. It’s tragic that a product capable of changing lives is being crushed by greed, private equity pressure, and short-sighted leadership. *The individual contributors are the only reason people stay as long as they do. Talented, empathetic, and collaborative. Once they start leaving in waves (and they will), it’ll be too late.
Cons
If you’re reading this after seeing more suspiciously glowing reviews pop up—especially following a recent one that told some uncomfortable truths—you’re not imagining things. Leadership here watches Glassdoor like it’s a KPI, and it’s clear when reputation gets artificially propped up. Don’t let the skewed rating fool you: the reality on the ground is far from what they want you to see. Recent reviews mentioned reckless decisions during CKO travel. Those weren’t exaggerated. Racing Ubers through a blizzard wasn’t a fluke—it was a reflection of the broader culture: unsafe, performative, and careless. Now, onto what working here actually looks like: *You’ll be set up to fail. No real leads, an outbound engine that’s been broken for years, and sky-high quotas that feel more like a math experiment than a goal. The answer to everything? “Make more calls.” That’s the extent of their strategy. *You’re selling something no one budgets for. And leadership knows it. Hope you like chasing ghosts. *Get ready for chaos disguised as agility. Change is constant—usually last-minute, rarely communicated well, and always dumped on field teams to figure out. *Comp is a shell game. Plans roll out months into the year, but you’ll still be on the hook for Q1 targets you never had. Reps regularly go unpaid or underpaid while leadership feigns shock. This isn’t just bad planning—it borders on unethical. *Territory shuffles gut your pipeline. You’ll lose deals, get no credit, and then be blamed for missing your number. It’s called “fairness.” It’s anything but. *The management style is corrosive. A micromanaging culture where accountability flows one way—downhill. Some managers believe their job is to criticize, not coach. Morale suffers. So does performance. *Systems are broken, and support is hollow. Want help closing a deal or navigating internal processes? Good luck. Dysfunction reigns, and reps pay the price. And just when you think it can’t sink lower: leadership used a pregnant SDR’s private cancer diagnosis as corporate inspiration content—without meaningful acknowledgment or public support for her situation. Most people don’t want their private health battles turned in to corporate content and let’s be honest, it wasn’t about her. It was about them—and boosting #hiring posts on LinkedIn. Exploitative, performative, and frankly disgusting. Bottom line: the economy might be rough, but you are better off holding out than putting your career through this dumpster fire. They don’t value or respect employees—and they never will.