Are you making them money? - Member Services Life Time Employee Review

2.0
30 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Easy to transfer to different departments and learn more. Managers and DH's aka Department Heads get paid decently. They are currently raises those salaries and you get bonuses for bring in more revenue If you follow SOP and give ideas that are perfectly in-line with LTF then you will do great.

Cons

If you request to take PTO you only get 7 days and there are no sick days or holidays off because they are open 24/7 year round. Management and new DHs are usually hired to make revenue. They are mainly set to get as much money to the company as opposed to giving that extra pay to the employee which are the ones that are doing the real work. Keep track of your hours and pay because some DHs will change your pay rate or say that you were just cleaning so you will get a lower rate that your base pay. If you don't hit your revenue goals you are guaranteed to be demoted or terminated even if everything else is perfect and set in place. Training is terrible when you become a DH. Make sure you have experience before hand or you can pick up things and adapt very quickly to follow SOP and get revenue. When you ask for help or give ideas they will usually turn them down and then you will get in trouble for not fixing the problem. Lastly, there is a ton of turnover and employees are always looking for a new job. LTF is like a mezzanine before they find their dream job or anything better, which is everything.

Explore other reviews about Life Time

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy hours, free membership, everyone was very nice and welcoming

Cons

I do not have any cons

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Life Time Response
2w
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you took advantage of the signature membership and Life Time's facilities.
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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