Disappointed with LifeSpa - Esthetician Life Time Employee Review

2.0
21 Oct 2014
Recommend
CEO approval
Business outlook

Pros

- free club membership and can pretty much go to any club you want to work out etc. - LifeCafe food discounts - LifeSpa product discounts - great access to LifeClinic - nice product lines to work with on clients - great training program for hairstylists

Cons

- direct management was lacking in direction or actually managing difficult staff - training that was promised didn't materialize until a new manager came on board 5 months later - no training program whatsoever for estheticians, just new product training if your lucky - policies that weren't enforced so everyone in the salon was on the same page - Corporate decision to make the salon employees accountable to get new clients by prospecting out in the club was futile. Members are at the club primarily for one thing: to work out. Very few if any were interested in taking advantage of the salon/spa and the services it has to offer.

Explore other reviews about Life Time

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Free gym membership. Great facilities

Cons

Gets slow during the days sometimes

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with our Swim & Aquatics team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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