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      Lightspeed

      Engaged employer

      Lightspeed reviews

      Pretty on the outside, rotten on the inside - Anonymous employee Lightspeed Employee Review

      1.0
      29 May 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      At first it all looks impressive: a cool building, tons of snacks, and lots of busy people in Lightspeed t-shirts zipping around at high speed. It all looks so shiny and purposeful. And there are lots of presentations about how special and unique Lightspeed is, to rally the troops. But, as a previous reviewer commented, "it's all smoke and mirrors". Very soon you'll realize that the Lightspeed formula is to hire you young, underpay you, and then replace you when you burn out or can't reach unrealistic sales targets, or simply get tired of working a lot of unpaid hours. But hey, you get t-shirts and free beer every Friday. This is no place to build a career, as advancement is only for the inner circle, and the politics and cronyism are fierce. There are some amazingly dedicated and kind people at Lightspeed - many are in Support - and they're undervalued. Lightspeed is a sales company. The products have many flaws and aren't robust, and the focus is on short-term planning for more features, more sales offices, and more sales. Although there is free food and booze, and bus passes, the pay is low, there's no RRSP, or bonuses. It's all based on you being out the door in a few months anyway, so no investment in employee engagement or retention, or career development. There are huge parties dedicated to drinking. Actions speak louder than words, and that sums up the Lightspeed ethos.

      Cons

      * sweatshop, revolving door treatment of employees * unrealistic work hours and sales targets

      avatar
      Lightspeed Response
      8y
      Thank you for sharing and I’m sorry to hear that your experience at Lightspeed didn’t match what we intend for our employees. The happiness of our employees is our priority and we’d like to ensure that we address complaints that we hear. We are a growing organization and we are always looking at new ways to support employee growth internally. We are implementing further training opportunities for new leaders, as well as career development for those who seek it. We’re always looking for ways that we can enhance employee benefits and we don’t consider pay as a silo, but rather as a larger part of a general compensation plan. As our company evolves, so does our culture. We have built a new social committee that will be responsible for organizing company-wide and department-wide events meant for people with different tastes. Thank you for the feedback, your input is valuable.

      Explore other reviews about Lightspeed

      5.0
      25 Nov 2024
      Data entry clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      nice atmosphere and understanding people

      Cons

      Very hard for people who dont communicate

      3.0
      10 Nov 2025
      It
      Recommend
      CEO approval
      Business outlook

      Pros

      -Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

      Cons

      -Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

      avatar
      Lightspeed Response
      4mo
      Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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