Dysfunctional and unstable - Anonymous employee Lilt Employee Review

1.0
6 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Comp and benefits are good - The technology is interesting - Many good people in there trying their best

Cons

My experience was quite disappointing. While the company is marketed as a cutting-edge AI solutions provider, the reality is far from it. Dysfunctions in the company are passed off as typical start-up growing pains, but the root of the problem stems from a lack of effective leadership. A multinational company of 175 employees that's been established for over 7 years is NOT a startup. Several senior managers are clueless about their roles, leading to a significant disconnect between the company's vision and the teams' objectives. This disconnect often led to confusion and frustration among employees. The company also seemed to have a habit of laying-off staff and hiring cheaper backfills, which seemed counterproductive in the long run. The constant layoffs created a sense of instability, and many employees felt like they were always walking on eggshells, never sure if their job was secure. The lack of transparency about the company's goals and direction also made it challenging to stay motivated. Overall, I would not recommend working at Lilt unless significant changes are made to the company's leadership and culture. The AI solutions may be impressive, but it's challenging to succeed as an employee when there is so much dysfunction within the company.

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Lilt Response
3y
Thank you for your feedback. We are sorry to hear that your experience with Lilt was disappointing. We acknowledge the opportunities that exist within the company are typical start-up growing pains and we take full responsibility for them as we continue to address these issues as quickly as possible. We are committed to creating a positive culture where employees feel valued, respected, and supported. We appreciate your honesty and will use your feedback to improve our company's leadership and culture.

Explore other reviews about Lilt

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- team players, easy to find support when needed - one of the best internal tech stacks I’ve used - the $$

Cons

- no coffee until 8am - expensive parking near office - no SKO

1
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Lilt Response
1mo
Love this. The internal tech stack getting a shoutout is especially fun to hear, our engineering and research teams put a lot into it. Noted on the coffee situation and the parking, both very real. As for SKO, it's something we've talked about internally and hope to bring back when the timing is right. Thanks for being part of the team.
4.0
4 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on my team are the best part of this job. They're sharp, deeply committed, and willing to run at hard problems without being asked twice. Leadership has earned my trust by being honest about what's working and what isn't, and by owning their decisions when things don't land the way they hoped. The CEO is not perfect, but is open to feedback and visibly tries to grow, which I respect more than polish. The company recently took a hard look at pay and made meaningful adjustments, which sent a real signal to my team that they're valued. There's also a clear push to take smart risks and keep building forward, especially around agentic AI, and that energy is contagious when you're leading people through change.

Cons

The recent right sizing was painful. The teams that remain are sharper and more focused, but I watched good people leave, and that weight stays with you as a manager. Work life balance is treated like a topic we don't talk about, and I see the cost of that in my own team. People do their best thinking when they're rested, and right now the unspoken expectation is to always be on. Benefits sit at average or slightly below where they should be for a company asking this much of its people, and that gap is something my team notices.

1
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Lilt Response
1mo
What stands out in this review is that the same teams absorbing hard change are also the ones running closest to empty. You're right that rest hasn't been something we've made enough room to talk about, and the signal from the top hasn't matched what we'd want for our people. Your advice on rest and celebration goes together for us, because both come back to whether the work feels sustainable and worth it. Benefits are part of that same picture, and somewhere we know we have ground to cover. Thank you for leading through a hard stretch with this much care.
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